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Testimonials

Testimony
I have been a loyal customer of the Tea Haus for a few years now and I’d like to say how efficient, pleasant,helpful and generous this company and staff are! Not only the value is unbeatable but the staff are so friendly and innovative! I honestly feel every time I place an order, I am excited because I know they will always include a thank you note and a surprise of a new sample ! It makes me feel like it’s Christmas all over again ?. I just love this company and refer it to any tea lover like me❤️
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Demonna Ross, Mar 21, 2023
My go-to for decaf teas!
I love Tea Haus teas! And their customer service is amazing. I don't drink caffeine, and Tea Haus has a huge selection of decaffeinated and caffeine-free teas. I live in Toronto and it's very easy to put in a huge online order every few months. The teas are always delivered to my doorstep within a few days, with a sweet thank you note and free sample of a tea I've never tried before. Highly recommend!
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Alison, Mar 2, 2023
Excellent quality, so much choice, attentive customer service
Visiting The Tea Haus has always been a part of my visiting London ON. However having not traveled there recently, I took my chances with an online order. My questions (via email and telephone) prior to ordering were answered promptly, informatively and not without seeming pushy - consistent with my prior in store experiences. I joined forces with a local friend to put in a "buddy order" to save on e.g. packing/postage. The order arrived only a few days after placing it, it was well packed and our order was correct. Why 5*? Because of the knowledgeable pre-sales support, order confirmation and personalized note from the owner - who had picked up on one of us liking herbal teas and the other green - and had included some additional samples. Oh and the a-ma-zing tea. Thank you Team TTH, you rock.
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Simon, Feb 24, 2023
Love The Tea Haus - from Alberta!
Love these teas so much I order from Alberta! Variety and freshness are outstanding; the staff has been very helpful and accommodating for me (they fix my orders when i mess them up lol).
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Lisa Pouteaux, Feb 22, 2023
positive feedback
Such a personalized service for someone at such an online distance. Thank you for replacing free tea sample with one more to my liking. Great experience.
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kaye, Feb 1, 2023
Product Quality and Delivery Service
Thank you again for the wonderfully tasting Earl Grey Supreme tea. It is a wonderful cup of cozy comfort on a cold, snowy day. Your delivery service is very easy to use and I have always been pleased with its promptness. Dealing with The Tea Haus is an example of great customer service from beginning to end. Many thanks
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Jan, Jan 28, 2023
So Delicious
So excited my order of teas arrived this morning from the Tea Haus, talk about excellent service. On this cold winter morning, the Tea Haus' Wellness Blend is just what the doctor ordered! So delicious, warming and comforting.
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Stephanie, Jan 28, 2023
teahaus
Very pleased with the excellent teas and quick delivery to the west coast. Thanks again and T will be back.
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douglas knowles, Jan 13, 2023
Love this store!
I live in a somewhat remote part of BC and order anything I can’t get locally. The Tea Haus makes that so easy! I keep coming back here because of the delightful selection, high quality, and ease of ordering. The website is fantastic to navigate and I still get to feel like I’m shopping locally because they are a Canadian company. Wins across the board! Highly recommend!
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Tracey, Jan 8, 2023
Great selection
Was looking for specific Dunoon mugs for Christmas gifts and found them at The TeaHaus.

Easy to order and arrived in a timely manner with a personal note of thanks!

Will definitely purchase again.
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Liz M, Jan 8, 2023
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