New convert

I have just received my 2nd order from the tea haus: I am very pleased. The tea is wonderful, the order arrives quite quickly. The personal note, and the sample to try, are small things, but they mean a lot.i was a loyal customer at the other place that recently closed most of their brick and mortar sites across Canada , so i have left them! You have made a convert of me.. thank you so much!

Great Tea

The tea's delicious, clearly labelled (and clearly named - 'apricot peach,' rather than 'dream' or some other vague thing), has clear instructions, and reasonably priced. It's also nice to be able to order tea from a local place.
I feel a little guilty about the plastic packaging, but it is nice beign able to see the tea and know what you're getting. It's really helpful if you order a few, and makes it harder to confuse them.
The only thin I'd change is, the jasmine tea balls is labelled as 'balls,' but only has 1. It would be nice if that was clearly stated when I bought it.
(The jasmine *pearls* are a full bag of however many grams of tea you order, so if you want a whole bunch of jasmine, that's still a great choice.)

Online Order

My sisters swear by the tea here, and becasue I dont live in London I decided to give online ordering a try. It was super easy and my tea arrived quickly! I'm currenlty sipping on the Sakura Sencha and loving it.

Definetly going to be ordering from here from now on.

Great Tea, Great Service

Better tasting tea than the mall tea franchises, and better prices. Wonderful service- I love the local delivery, which arrives quickly and includes a sweet handwritten note, and a sample of tea similar to the ones in my order. It really makes the experience feel personalized and friendly!

So much to love

Love the teas here, love that they offer honey from another local Ontario business, love that there was a thank-you to the postal service on my online order

testimonial

This was the first time that I had ordered on line it worked like a gem.Before I had always gone in person but now I will do my shopping on line.Thank you for the great sample

Fresh green teas

I go for the teas that are just tea, over those with all the other flavours. I found some nice green and white teas at The Tea Haus and have been buying them there for several years. The longjing (dragonwell) is the best for my tastes, but I have had several different varieties. Now with the pandemic, I ordered online. Same great tea & prices. They even added a small trial sample of gunpowder -very good. Next time I order online I will probably pick it up at the store myself, though, since I live just a short drive from London. That would skip over Canada Post's crazy shipping practices. I ordered online late on a Thursday evening. The order was packed up and in the hands of Canada post the next morning (impressively fast!). I followed the tracking online as my tea went from London to Mississauga, spent a few days there doing nothing, then went back to London then to delivery at my house by the following Wednesday. Now I know better...

Thank you for your great service and friendliness!

Amazing tea and huge assortments at a reasonable price. The delivery of fewer than 24 hrs! Thank you for the flavourful sample, it's very appreciated!

Better Than “The Other” Tea Place

So glad I found The Tea Haus! Better selection, prices and customer service than "the other" tea place. There were so many delicious flavours, I tried 11! The lovely personalized note by Annell was over the top! What a find. I will be telling my friends, for sure.

Glad I found You!

Fast, friendly service at reasonable prices.
And a great sample. Thanks!