The perfect tea

Dear Tea House: thank you for the great quality teas and the second to none customer service.

Tea

I recently made my first purchase from Teahaus. I had run out of my Darjeeling tea, and for me, it’s a vital part of my day. I was delighted to see that they stock it! I ordered not just the Darjeeling, but a couple of other teas, too, that sounded good.I loved their quick service, the speedy delivery, and, above all, the quality of the tea. The flavour is excellent, and took me to the mountains of Darjeeling. Their packing is beautiful, and they included a small thank you note, which was very nice touch. They also added a sample, which smells great. I have to try it. I will certainly be ordering again.

Excellent Selection of Teas!

I recently placed my first order with the Teahaus and was delighted to receive a lovely selection of teas at my front door. I'm still making my way through each flavor, but I've already got some favorites, with Grapefruit tea at the top of the list. Amazing service as well from the staff who took my order and made suggestions. I'll be ordering from you again!

Great service and teas!

I found The Tea Haus recently during quarantine. I was specifically looking for Earl Grey teas with lavender, and it didn't take me long to find a few lavender options in their stock. They have so many good teas! I ended up buying 7 different kinds of teas. The delivery was very quick - it was on my doorstep the next day. It included a note thanking me for my purchase, which was a nice touch. And they also include a sample of another tea, which smells amazing. I've tried their French Earl Grey so far, and it was so good. Thank you for the great service!

Highest quality and best teas!

I have been going to the tea haus for many years now and absolutely love it. Will not go anywhere else! I am a picky tea drinker and the tea haus has top quality teas that are so fresh. All of their teas have amazing flavour and their service is always wonderful.

Convert

I just received my first ever order of The Tea Haus teas (which I ordered yesterday!!!!!). I love white tea and Silver Needle is the best white tea I've ever tried. I've been buying D***d's tea for years but I'm so happy to be able to support a local business. Thank you for incredible customer service and a delicious cup of tea ☕️

Excellent Service

Made my first tea order to be mailed. I have been a customer for a long, long time but I now live in a different city and cannot get to London during self isolation. I know the teas are wonderful and the staff so friendly. I missed my favourite teas so much...so I tried ordering online. Easy to use site, clear instructions and fast delivery. Enjoying my teas each day! Thank you to everyone who works at the Tea Haus.

A pleasure, thank you.

I’ve been ordering from The Tea Haus since 2013 and have had nothing but stellar service. I consider myself a casual but daily tea drinker and, while I can’t speak authoritatively as to the quality of their tea, I have always been happy with what I’ve received and that has not been my experience with other shops. The online selection and checkout process is intuitive. The parcels are reasonably packaged, absolutely no problems. I have not visited their storefront. I find the prices more than reasonable for the service and quality. I’ve been grateful to receive complimentary samples and some customization (e.g. adding a birthday note, an extra bag, etc.). Not a faceless, bottomfeeder company. It is appreciated! I haven’t had second thoughts about recommending The Tea Haus to friends or colleagues. I wish them many years of success.

Testimonial

I ordered my first delivery of tea. What a delight! I am so looking forward to home made iced tea with the sweetner of MY choice. Lovely! The hand written note and free delivery were the extra touches to make it special. I will definately order again!

wonderful teas and service

My teas were ordered last evening and delivered today in the early afternoon - amazing!
My Sweet Rooibos Chai was very close to running out, and I was delighted to see that I could order it and some other teas online and have them delivered to my home so quickly. It felt like a gift!