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Testimonials

Helpful, Kind, customer focused
I don't normally do reviews but this one is easy.
All the staff are easy to speak with, helpful, kind and customer focused.
I decided to try ordering on line and it was quick and simple.
When I had a question I received a straight answer.
Thank you Stefanie and Annette and Michael.
I'm back to loose leaf tea!!
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Friendly service and delicious tea
Sometimes I get delivery, and there's always a friendly note with the order, along with a free tea sample. Other times, I'll go down to Covent Garden Market to the store. Staff are always so nice and helpful at the Tea Haus. The selection of teas is incredible, and they're so flavourful. I love the rooibos teas, especially Lemon Lavender, and Chocolate Mint. Other favourites are Susan's Blend (chamomile and spearmint), Holiday Blend, and Lemon Balm to help me sleep. The prices are extremely reasonable for the quality. And I love sitting outside the shop and enjoying a cup of tea, which the staff bring to you in a fancy pot that pours the tea when you simply set the pot on top of the mug. Tea Haus is a real treasure!
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Dunoon Mugs
I am a fan of Dunoon Mugs and once a year, as a gift to myself, I buy one or two Glencoe or Henley style. I must say that I was excited about getting my order that came very quickly and very well packaged. My darlings arrived in perfect condition! I have now made new friends at the Tea Haus! Their customer support is absolutely perfect and quick. Do I recommend the Tea Haus? Hum, let me think...All depends if you are looking for quality and of course new friends! So do not hesitate to buy from them...even if you don't drink tea!
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Jasmine china green
I am loving this tea! Buying it for 3 years l guess .The taste and the flavour is so nice. This is my favourite one. Highly recommended . Also l am always happy with the service. Nice people great tea!!!?
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Perfect Tea, Sweet Workers and Generosity
I visited London from the US for a gaming convention (TennoCon), and I visited this smol cute tea shop the day after. The workers were sweet and eager to help. The couple of teas I bought from there are all favorites amongst me and my partner; Apple Spice and Duke of Earl :). They tasted so yummy I ordered more of the same flavors and additional ones to be shipped to my home in the US. It took just a little over a week.

When I got the package they gave me a free sample which was really sweet (let's me try new things ^-^) Thank you Tea Haus!
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The best earl grey supreme!
I love this tea! The service is stellar and a lovely little note is always enclosed. the only tea I drink,
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Delicious teas great service
I just received my winter delivery of my most delicious green and white teas. I appreciate the variety, the freshness and the deliciousness of the teas from the tea house. The service is wonderful and now that I can get delivery I don’t have to go downtown. Every morning I start off my day with a different kind of delicious green tea from the tea house.
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Great products, great service - SK
I actually ordered Dunoon cups from the store, love the size of Henley cup style. It's not the first time, the service was and is great, fast delivery to prairies of Canada:) and nice little surprise - I'll definitely try the tea that was sent with my new mugs!
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Your teas...
First, thank you for the prompt delivery of my Irish Breakfast Tea which I enjoy every day. I've been ordering from the Tea Haus for many years now ever since I visited them in London in the market. I live in Eastern Ontario and so appreciate the excellent delivery service, discount for larger amounts, the free samples that come with the order and always a nice card with a personal message. I can't get organic loose leaf tea here and would have to go to Ottawa to find a tea shop that had it. It was so good to find a solution. I lived in England for 34 years and became a tea drinker (of course!) so it was important to me to be able to continue that tradition. I highly recommend this company.
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Another home delivery of delicious teas!
Such wonderful tea -- all my favorites-- and great service that makes it so convenient to buy.
Thank you, Tea Haus!
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