Testimonials

Terrific teas and ..

.. look no further for exceptional quality and selection .. with impressively rare customer service that goes above, beyond, and is rarely experienced anywhere else

Best tea ever.

I have been a client of The Tea Haus since 2015. Prior to that i was using one of those American stores in the mall for my tea. Frankly their is no comparison. The selection at The Tea Haus is second to none. The quality and freshness of the product is first class. They are a true Canadian asset. Service and shipping are breath takingly fast and efficient.
I love them.

Quality Service Continues

I lived in the London area for many years but recently moved to a community outside of Kingston Ontario. The Tea Haus has been providing my green tea for many, many years. When I was able to shop in the store, the service was always warm and great. I now buy from a distance. They still continue to provide an excellent product and is shipped expeditiously. When I called this week to place an order, I was greeted by Cluuett. She provided exceptional customer service and made my day!!!! Thank you Tea Haus!!!! You guys continue to rock!

Fabulous flavourful tea

Hello tea lovers

Amazing Products!

I'm totally in love with this store! The tea is amazing quality, the ordering process is easy to use and they ship to you so quickly! In recent years all of the Yerba Mate that I've ordered has been powdery and unappealing. This Mate is amazingly fresh and of very high quality. The honeybush is also delicious, and thank you so much for the free sample.
Will 100% order from here again!

Cheering from NL!!!

Awaiting us today at our door was a big box of fresh tea leaves! Firstly, thanks to The Tea Haus for such excellent service - quick, efficient and beautifully packed. We LOVE the re-useable tea packets - they are great for sandwiches on picnics!!! But moreover, the TEA is exquisite. We are so glad that you have surpassed another mail-order tea place in Canada that we used for years. Tea Haus TEAS are flavourful, with lots of fabulous variety and flavours. The sample packets are generous and graciously accepted too - a great way to try new teas each time we order more. Thank you, thank you, thank you - from a strong tea drinking in Newfoundland and Labrador!

Amazing tea and customer service

We are traveling and went through our supply of Rooibos tea, there was a tea shop in a town we were visiting, so I restocked locally. Big mistake, once you have had tea from The Tea Haus, everything else is inferior (my husband says, swill). So I called The Tea Haus the next day and placed an order, they shipped it to the campground we are currently staying at. We are now sitting and enjoying the amazing aroma and taste of bourbon vanilla rooibos. Thank you!

The Tea Haus is the top choice for tea lovers...

The Tea Haus is the finest tea shop I've ever patronized. They offer a wide variety of tea and tea-related products, and the quality of their merchandise is unparalleled. The friendly staff members are highly knowledgeable about tea and make excellent recommendations.

For those like me who've moved away from London, fear not - The Tea Haus staff ensure timely delivery of your favourite tea, even if your new home is couple time zones away. If you're a lover of tea, look no further than The Tea Haus.

Excellent service

I recently ordered a pair of Dunoon mugs which I was so happy to be able to find. I got excellent service and my order arrived quickly and safely. I would certainly order from The Tea Haus again and highly recommend them!

Fabulous Tea

Fabulous teas especially the Shincha and Mukoujima Sencha. All teas are great!!!!
Customer service is the very best by far!!!