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Shipping Update

 

In the past few years, we've faced numerous challenges, and we truly appreciate your ongoing support as we navigate these hurdles together. Our dedication to providing exceptional teas of great quality at reasonable prices remains steadfast. However, certain factors, such as the fees imposed by shipping companies, are beyond our control.

We were confronted with a choice: either significantly raise our tea prices to match competitors' rates and still offer free shipping or keep our tea prices reasonable and introduce a shipping charge. After careful consideration, we've made the tough decision to discontinue our free shipping offer. This adjustment is crucial to uphold the quality of our products and services, ensuring that we can continue serving you with excellence.

We understand that changes to familiar offerings can be disappointing, and we sincerely apologize for any inconvenience this may cause. Your understanding and ongoing support mean a great deal to us. If you have any questions or concerns about this update, please don't hesitate to reach out to us at info@theteahaus.com. We value your feedback and are here to assist you in any way we can.

 

Michael and Stefanie

 

 

 

 

 

 

 

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