Excellent quality, so much choice, attentive customer service
Visiting The Tea Haus has always been a part of my visiting London ON. However having not traveled there recently, I took my chances with an online order. My questions (via email and telephone) prior to ordering were answered promptly, informatively and not without seeming pushy - consistent with my prior in store experiences. I joined forces with a local friend to put in a "buddy order" to save on e.g. packing/postage. The order arrived only a few days after placing it, it was well packed and our order was correct. Why 5*? Because of the knowledgeable pre-sales support, order confirmation and personalized note from the owner - who had picked up on one of us liking herbal teas and the other green - and had included some additional samples. Oh and the a-ma-zing tea. Thank you Team TTH, you rock.